Shipping and Returns


Shipment costs are determined by the sub-total weight of the items in your order.
Most orders for in-stock items will be shipped within 48 hours. Orders placed on the weekend and select holidays are processed on the next business day. Pre-order items will ship by the date indicated on the specific item's page.

Approximate delivery time for orders placed with standard ground shipping is 7-10 business days. For faster delivery, please select a different ship method.

If you have any questions regarding these shipping rates/policies, please contact us at 

Return Policy

Products may be returned if they are returned in their unopened, original packaging and within 30 days of shipment. Please include your reason for return along with return address information for replacements. 

Gorgon Video Customer Returns

16101 S. 108th Ave.

Orland Park, IL 60467


Return the package prepaid (sorry we cannot accept C.O.D.s) via United States Postal Service (Mail) or via United Parcel Service (UPS). For your protection, you should insure the package for its full value. Retain shipping receipts until you receive your replacement item or refund.
Opened VHS, DVDs and Blu-rays will not be accepted unless defective.
Please contact us at for any further questions.